• Free Shipping Above INR 299

FAQ

Orders
How do I know that my order is confirmed?

As soon as you place the order, you will receive a confirmation SMS and email with the order number and the estimated time of delivery.

Can I modify my order after placing it?

An order cannot be modified once it has been placed. However, you can contact us via email (support@nurturingglobal.com) or contact our
customer delight team (WhatsApp: 70654 31355) and we will do our best to assist you.

How can I track my order/When will I receive my order?

We aim to ensure that you receive your order as quickly as possible. Once your order is shipped, you will receive an email with the required
information to track your order.

Will I have to bear the shipping charges?

We offer free shipping for all orders above Rs. 299/-,
which is notified from time to time. We also offer Cash-On-
Delivery to many locations at additional charge of Rs. 50/-. Please
consider the shipping rates shown at the time of check-out to
be final.

Do you have Cash On Delivery (COD) facility?

Yes, we do have Cash On Delivery facility for all our orders.

What are the different ways I can order Pilgrim products?

You can order Assentia products online from various stores
including www.nurturingglobal.com, Amazon,In case you want to place a bulk order via email or call, please contact our customer care at
support@nurturingglobal.com or Mobile: 70654 31355 for
assistance. If you want to sell Assentiaa products from your store
or website, please contact us at support@nurturingglobal.com or
+91 7065431355

How much time does it take for the order to be delivered?

Once you place the order, it is shipped within 2 business days
(Mostly same day) and you can expect it to be delivered within
4-5 business days. Please note that our standard delivery times
are estimates and may vary due to external factors including
unexpected weather conditions, remote locations, and natural
calamities

Can the billing address be different from the shipping address?

Yes, the billing and shipping addresses can be different.

Do you ship outside India?

No. We currently ship in India only.